Question 1

What is the student to teacher ratio?

Accepted Answer

Our standard lessons have a maximum class size of three students, baby lessons have a maximum of six parent & child pairs,  semi-private and adult lessons have a maximum of two students to one teacher. Private lessons are one on one.

Question 2

When will my child be water safe?

Accepted Answer

Nobody is ever 100% safe in
the water. Learning to swim is the best way to improve water safety, but
your child should never be left unattended in the water.

Question 3

When will my child recieve a ribbon?

Accepted Answer

A student receives a ribbon once they comfortably master the goals listed for that level. Progress reports are done for the whole school periodically and can be done on request if you would like an update on your child’s progress.

Question 4

My child recieved a ribbon. Do they need to switch classes?

Accepted Answer

There are two ribbons per stage and a total of 4 stages: Beginner,
Intermediate, Advanced, and Stroke. Once students receive
both of the ribbons in a level, they should move on to a class in the next
stage to keep the learning process moving forward. They should
stay in their current class until a spot can be found, but they will be
primarily reviewing skills that they have already mastered.

Question 5

Can I talk to my child's teacher?

Accepted Answer

Unfortunately, there is no time
between classes to talk to the instructors. If you have a question for your instructor, you can write them a note and they will have a response for you the following week.

Question 6

Can I request a specific teacher?

Accepted Answer

Of course! You can request a specific teacher, but we can’t guarantee that their schedule will not change. If you can’t find a spot with a teacher that has made a special connection with your swimmer, the front office can help you find someone with a style similar toyour preferred teacher.

Question 7

Do you have a swim team?

Accepted Answer

While we do not have a swim team, we do offer hour long Pre-Comp classes that focus on endurance as well as technique. To enter this program, students must achieve a Stroke 1 ribbon.

Question 8

Can I transfer my class to another time or day?

Accepted Answer

Yes, you can transfer your class to another time or day, subject to availability. Please contact our office to make the necessary arrangements.

Question 9

How long do the classes last?

Accepted Answer

Each class lasts for 30 minutes, providing ample time for instruction and practice.

Question 10

What are the different class levels?

Accepted Answer

We offer classes for various levels, including Beginner, Intermediate, Advanced, and Stroke. Each level is designed to build on the skills learned in the previous level.

Question 11

How do I transfer my child to a different class?

Accepted Answer

We can schedule transfers up to 7 days in advance.

Question 12

My baby is bored in baby swim; they are 2 years old—can they go to Beginner?

Accepted Answer

We love that your little one is enthusiastic! For children under 3, our baby swim classes are designed to provide the most appropriate and beneficial learning experience. Beginner classes are usually geared towards older kids, and the skill level might be too advanced for a 2-year-old. We'd be happy to chat with you and see if there are ways to make baby swim more engaging for your child. Just ask our instructors or front desk staff!

Question 13

My student reached Level 2 of their stage; do they need a new class?

Accepted Answer

No need to switch classes! Levels within the same stage work together in the same class. Your child will move to a new class when they're ready to move up a stage.

Question 14

When will my student be “water safe”?

Accepted Answer

We focus on building a strong foundation of water safety skills. "Water safe" means different things to different people, and we're committed to helping your child develop the confidence and skills they need in the water.

Question 15

When will my student be proficient in all the strokes?

Accepted Answer

Every child progresses at their own pace, and we believe swimming is an art! We'll work with your child to gradually introduce and refine their strokes.

Question 16

What is the final level for your program? What does my student need to do?

Accepted Answer

Our final level is Gold, where students will master all four competitive strokes – freestyle, backstroke, breaststroke, and butterfly.

408.996.9800

Sutton Swim FAQ