Frequently Asked Questions

What is the student to teacher ratio?


Our standard lessons have a maximum class size of four students, baby lessons have a maximum of six parent & child pairs, and both semi-private and adult lessons have a maximum of two students to one teacher. Private lessons are one on one.




When will my child be water safe?


Nobody is ever 100% safe in
the water. Learning to swim is the best way to improve water safety, but
your child should never be left unattended in the water.




When will my child recieve a ribbon?


A student receives a ribbon once they comfortably master the goals listed for that level. Progress reports are done for the whole school periodically and can be done on request if you would like an update on your child’s progress.




My child recieved a ribbon. Do they need to switch classes?


There are two ribbons per stage and a total of 5 stages: Beginner,
Intermediate, Advanced, Stroke, and Certification. Once students receive
both of the ribbons in a level, they should move on to a class in the next
stage to keep the learning process moving forward. They are welcome to
stay in their current class until a spot can be found, but they will be
primarily reviewing skills that they have already mastered.




Can I talk to my child's teacher?


Unfortunately, there is no time
between classes to talk to the instructors. If you have a question for your instructor, you can write them a note and they will have a response for you the following week.




Can I request a specific teacher?


Of course! You can request a specific teacher, but we can’t guarantee that their schedule will not change. If you can’t find a spot with a teacher that has made a special connection with your swimmer, the front office can help you find someone with a style similar toyour preferred teacher.




Do you have a swim team?


While we do not have a swim team, we do offer hour long Pre-Comp classes that focus on endurance as well as technique. To enter this program, students must achieve a Stroke 3 ribbon.




When does the billing go thru?


Charges for tuition are always posted on the first of the month. These charges will be prorated to take into consideration any cancellations you have submitted or closures that we
have posted.





Contact info

95 N. San Tomas Aquino Rd

CAMPBELL, CA 95008

info@suttonswim.com

408 996 9800
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Operating hours

MONDAY

9:00AM - 5:00PM

TUESDAY

9:30AM - 5:30PM

WEDNESDAY

9:30AM - 5:30PM

THURSDAY

9:00AM - 5:00PM

FRIDAY

11:00AM - 6:30PM

SATURDAY

11:00AM - 5:00PM

SUNDAY  

9:00AM - 6:30PM